Recognizing that information has long been an important asset for any organization, I explore in depth the management and use of information in contemporary information-intensive organizations such as academic libraries. Information processes, when integrated in the academic library’s daily working life can lead to workplace learning, with long term benefits. However, the literature demonstrates that while academic library managers manage and use information as a commodity, they are less likely to manage and use it as an asset for potential workplace learning. So, the interpretive research study I report on here explores the experiences of academic library managers regarding the management and use of information oriented to the better operation and development of their organization. Data were collected through documents, observations, and interviews and were analysed by applying thematic analysis. Findings revealed that information is used for organizing library routines, for awareness, communication, and collaboration, for creating a legacy and for decision-making. Further, information management facilitated by technology enhances the organization’ s learning environment. However, maximum effectiveness requires appropriate solutions to be used along with proper training and a policy concerning their use. This research serves as a starting point for an exploratory research study on information management that can contribute to workplace learning in academic library organizations.
Chatzipanagiotou, Niki, "Exploring Information Management Practices: Academic Library Professionals’ Experiences" (2017). Selected Papers of the IRIS, Issue Nr 8 (2017). 5.