Location

Hilton Waikoloa Village, Hawaii

Event Website

http://www.hicss.hawaii.edu

Start Date

1-4-2017

End Date

1-7-2017

Description

The adoption of digital textbooks in education has steadily increased. This paper reports on the initiative Digi4School aiming to provide a large-scale software service for digital textbooks. Since the usability of this service is of particular concern, it is the subject of a design science research project with the goal to investigate two artifacts: (1) an optimized method for usability testing and (2) a fully-functional software service for delivering digital textbooks to users with heterogeneous IT background. We conclude that a combination of usability tests and the use of a questionnaire including closed and open-ended questions is recommended. Furthermore, both novice and expert users should evaluate a system’s usability with iterations until the usability measures reach a satisfactory level for all users. This was achieved for Digi4School. Such an approach has the potential to identify and eliminate flaws that prevent users from adopting the system.

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Jan 4th, 12:00 AM Jan 7th, 12:00 AM

Optimizing Usability Testing in the Context of a Large-scale Software Service for Digital Textbooks

Hilton Waikoloa Village, Hawaii

The adoption of digital textbooks in education has steadily increased. This paper reports on the initiative Digi4School aiming to provide a large-scale software service for digital textbooks. Since the usability of this service is of particular concern, it is the subject of a design science research project with the goal to investigate two artifacts: (1) an optimized method for usability testing and (2) a fully-functional software service for delivering digital textbooks to users with heterogeneous IT background. We conclude that a combination of usability tests and the use of a questionnaire including closed and open-ended questions is recommended. Furthermore, both novice and expert users should evaluate a system’s usability with iterations until the usability measures reach a satisfactory level for all users. This was achieved for Digi4School. Such an approach has the potential to identify and eliminate flaws that prevent users from adopting the system.

http://aisel.aisnet.org/hicss-50/cl/teaching_and_learning_technologies/7