Paper Type
Complete Research Paper
Description
This paper explores the use of the alternative genre of satire in conjunction with conventional academic discourse in order to provide insight into information systems development and implementation in government. An outsourcing project for the development and implementation of a new payroll system for the New Zealand education sector provides the focus; this project was just one of a series of problematic IT implementations that have occurred in recent years in New Zealand´s public sector. The public availability of documentation relating to the payroll project provides a rich dataset for analysis. However, it is evident that this documentation only provides partial insight into the political tensions and influnces at play. Satire has developed as the genre of choice in non-academic discourse as a means of critically commenting on political decision making, the qustion considered in this paper is whether it can be usefully used in conjunction with other, more conventional academic genres. To explore this qustion, and demonstrate the potential valu of satire, a body of satirical data relating to the outsourcing case is combined with stakeholder theory to reveal critical insights about the case.
YES, MINISTER: SATIRE IN INFORMATION SYSTEMS RESEARCH
This paper explores the use of the alternative genre of satire in conjunction with conventional academic discourse in order to provide insight into information systems development and implementation in government. An outsourcing project for the development and implementation of a new payroll system for the New Zealand education sector provides the focus; this project was just one of a series of problematic IT implementations that have occurred in recent years in New Zealand´s public sector. The public availability of documentation relating to the payroll project provides a rich dataset for analysis. However, it is evident that this documentation only provides partial insight into the political tensions and influnces at play. Satire has developed as the genre of choice in non-academic discourse as a means of critically commenting on political decision making, the qustion considered in this paper is whether it can be usefully used in conjunction with other, more conventional academic genres. To explore this qustion, and demonstrate the potential valu of satire, a body of satirical data relating to the outsourcing case is combined with stakeholder theory to reveal critical insights about the case.