Effective management of information security remains of paramount importance. While end users are often the focus in terms of compliance with policies, how Generation Z behaves with respect to information security has not received much interest. Monitoring and influencing Generation Z behaviors pose substantial challenges in the domain of information security. In this paper, we construct and empirically validate a theoretical model that delves into the influence of penalties, external pressures, and the perceived effectiveness of Generation Z action on their adherence to information security policies. Our research draws from a survey response collected from 202 Generation Z individuals. Notably our findings underscore the security behaviors can be swayed by a combination of intrinsic and extrinsic motivators. However, we found that amongst extrinsic motivation factors the role penalties were insignificant. But we found that the role of social pressure was highly significant among Generation Z. In contrast the role of intrinsic motivation was insignificant, hence suggesting that while intrinsic and extrinsic motivation are important, they seem to have a differing role depending on the context and the generations.
Madhuvarshi, Alisha; Dhillon, Gurpreet; Smith, Kane J.; and Kaur, Joti, "Understanding Generation Z’s Information Security Behaviors Regarding Penalties, Pressures and Perceived Effectiveness" (2023). WISP 2023 Proceedings. 3.