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Blueprinting Crowdfunding - Designing a Crowdfunding Service Configuration Framework

Philipp Haas, University of St.Gallen, Institute of Information Management
Ivo Blohm, University of St.Gallen, Institute of Information Management

Design and Evaluation of a Smart-Glasses-based Service Support System

Christina Niemöller, Universität Osnabrück, Informationsmanagement und Wirtschaftsinformatik
Dirk Metzger, Universität Osnabrück, Informationsmanagement und Wirtschaftsinformatik
Oliver Thomas, Universität Osnabrück, Informationsmanagement und Wirtschaftsinformatik

How to Empower Users for Co-Creation - Conceptualizing an Engagement Platform for Benefits Realization

Martin Semmann, University of Hamburg, Department of Informatics
Christian Grotherr, University of Hamburg, Department of Informatics

Integrated Optimization of IT Service Performance and Availability Using Performability Prediction Models

Sascha Bosse, Very Large Business Applications Lab Faculty of Computer Science, Otto-von-Guericke University Magdeburg
Hendrik Müller, Very Large Business Applications Lab Faculty of Computer Science, Otto-von-Guericke University Magdeburg
Klaus Turowski, Very Large Business Applications Lab Faculty of Computer Science, Otto-von-Guericke University Magdeburg

Recombinant Service System Engineering

Daniel Beverungen, Paderborn University, Department Wirtschaftsinformatik
Hedda Lüttenberg, Paderborn University, Department Wirtschaftsinformatik
Verena Wolf, Paderborn University, Department Wirtschaftsinformatik

Service Modularization in an Evolving Context: A Comparison between the Old and the New World of Automotive Engineering Services in Germany

Florian Müller, University of Bremen, Faculty of Business Studies & Economics

Towards a Cost-Benefit-Analysis of Data-Driven Business Models

Andreas Zolnowski, Universität Hamburg
Jürgen Anke, Hochschule für Telekommunikation Leipzig
Jan Gudat, Capgemini Deutschland Holding GmbH

Towards Design Excellence for Context-Aware Services - The Case of Mobile Navigation Apps

Robin Knote, University of Kassel, Information Systems
Matthias Söllner, University of Kassel, Information Systems & University of St. Gallen, Institute of Information Management