Internet banking is becoming increasingly popular throughout the world due to its convenience and low cost. The security issues surrounding internet banking are always the focus of both banks and customers. Although much emphasis has been laid on advanced security technology and the human factor in security, there is little research that aims to fully understand customer awareness of internet banking security in China. This paper presents the findings of a research conducted to evaluate current levels of customer awareness of internet banking security. Some of the findings raise implications which call for further investigation.
Zhu, Ruilin, "Customer Awarenessof Internet Banking Security in China" (2015). WHICEB 2015 Proceedings. 2.