Enterprises are constituted by a number of employees, Employee Satisfaction directly determine their level of enthusiasm, which affecting the basic conditions of human resources. In this area, the research about retail industries is weak. In view of this paper is to make my own explorations. So I explore the characteristics and features of investigation upon the research of Employee Satisfaction people did before. Then the evaluation criteria of Employee Satisfaction is determined. The evaluation criteria is determined quantitative by AHP, The article use the AHP and Fuzzy Comprehensive Assessment Model to find the way to assess the Employee Satisfaction effectively.
Xu, Wei-xing; Jiang, Xiao-bing; and Lan, Bo-yu, "Empirical Study on Employee Job Satisfaction in Retail Industries" (2012). Eleventh Wuhan International Conference on e-Business. 14.