This research mainly focused on the perceived benefits of ERP adoption for Small Family Businesses (SFB). In doing so, it explores some of the key benefits of an ERP system for SMEs. Through the exploration of the literature, a framework is constructed classifying the ERP benefits to SFBs, in that they are different to other businesses where ERP systems has historically been implemented. The literature also helps determine if there is a difference in ERP benefits owed to the family ownership and management of business that brings about unique characteristics. Finally, this research concludes that adopting an ERP system within a SFB environment could assist in them gaining competitive advantage by improving business performance and better managerial control. It could also aid the achievement of SFB’s succession goals.
Lasisi, Mukhtar; Owens, Jonathan; and Udagedara, Susantha, "KEY BENEFITS OF ENTERPRISE RESOURCE PLANNING ADOPTION WITHIN SMALL FAMILY BUSINESSES: A CONCEPTUAL FRAMEWORK (38)" (2017). UK Academy for Information Systems Conference Proceedings 2017. 95.