No business or organisation can remain in ignorance of, or unresponsive to, what is going on its environment and hope to remain successful for very long. This is especially true with regard to the business planning process (Cooke and Slack 1991). Even though a significant amount of decision-making takes place across the boundaries of the organisation concern with the environment within which companies operate is a relatively new phenomenon. Without understanding this environment it is very difficult to be effective at gleaning business intelligence. For this reason, this paper examines the way that organizations manage intelligence from the environment.
Maguire, Stuart and Ojiako, Udechukwu, "Intelligence Management: Learning to Manage at the Margins" (2012). UK Academy for Information Systems Conference Proceedings 2012. 46.