This paper builds on our earlier work in the construction of a systemic framework for developing information systems. In this paper we apply the framework to the development of a Peer-Tutoring System (PTS) for Introductory Programming courses in our Universities. The framework supports the full development life cycle from business process modelling to software implementation. We use Soft Systems Methodology (SSM) as a guiding methodology within which we have embedded a sequence of design tasks based on the Unified Modelling Language (UML) and Domain-Driven design techniques. This leads to the implementation of a prototype software application using the Naked Objects framework. We have involved developers and management in reviewing the software system and the approach taken to develop it. The results suggest that the framework can lead to improved business process model-ling and software implementation.