To maintain business continuity during the COVID-19 pandemic, organizations have relied on various information and communication technologies (ICT). These technologies can be considered both a facilitator of telework activities (such as by supporting contact) and an inhibitor of behaviors associated with them (e. g. workers may find it stressful to share their personal lives on video). Particularly crucial trend which arose is the increasing tension between employee autonomy and employer control – epitomized, for instance, in their ICT use. As remote (and hybrid) work arrangements are expected to constitute long-term solutions, we aim to examine ICT feature use, its role in employer control, and its function in employee willingness to return to onsite placement.
Kolotylo-Kulkarni, Malgorzata and Xia, Weidong, "ICT-enabled autonomy and control in Covid-19 remote work" (2022). AMCIS 2022 TREOs. 20.