Affiliated Organization

Proceedings of SIGSVC Workshop


In recent years, new technologies help to enable the vision of agile business platforms leveraging the abilities and innovativeness of knowledge workers. In this article, we refer to the current trend of utilizing platforms for situational applications to increase the level of business agility in terms of improved environmental sensing and responding capabilities. Drawing from the extant literature and informed by the insights of a case study, conducted at a financial services provider, we elaborate on Enterprise Mashups as a new technology that empower end users to create and adapt situational applications. Thereby, we contribute to current requests for further research in the field of digital option generation and realization of business agility capabilities through IT innovations. Moreover, we expand the nomological network by the construct of user empowerment as an important mediator between IT capabilities and business agility.