Proceedings of SIGSVC Workshop
The challenge to provide an aging population with health and care services while also improving the opportunities for a self-determined and independent lifestyle of elderly people can be enabled by systems for smart homes or ambient assisted living. One of the key potentials is to improve the delivery of services to consumers within their own habitation. Achieving these improvements thus requires combining smart home systems, other IT and traditional service delivery into effective and efficient smart home services. Such a combination is unlikely to emerge without systematic development efforts. The research presented in this research-in-progress paper seeks to extend service engineering methods for better supporting the development of product service systems. It focuses on the early phases of service engineering by proposing a method for identifying opportunities for the development. Besides the method, the prerequisites, an informal evaluation, and limitations are presented.
Parchmann, Jan and Böhmann, Tilo, "Smart Home Service Opportunity Identification" (2013). All Sprouts Content. 515.