Proceedings of JAIS Theory Development Workshop
This paper examines the additional insights that can be gained from applying multiple theoretical lenses to the interaction of users and technology. Researchers have stated the value of applying multiple lenses but generally these arguments have remained conceptual. The paper describes the implementation of an electronic document management system and the consequent user interactions over time that we call the process of technology appropriation. Four theoretical lenses are applied to the case study both individually and in combination. The additional lenses provide insights that were not available with the use of a single lens. The contribution of this paper is to demonstrate empirically ways in which a multi-lens approach can add value to information systems research.
Carroll, Jennie and Fidock, Justin, " Additional Insights from Applying Multiple Theoretical Lenses: Technology Appropriation by Individuals" (2011). All Sprouts Content. 468.