Can E-government Maturity Increase B2C E-Business Use? The roles of corruption and virtual social networks diffusion

Authors

Jithesh Arayankalam, Updated - AISFollow
Satish Krishnan, Information Systems Area, Indian Institute of Management Kozhikode, Kerala, India.Follow

Abstract

The world we live in is getting digitized rapidly, with governments relying on e-government and businesses depending on e-business to meet their objectives. However, the research exploring the link between e-government and e-business is still at a nascent stage. Acknowledging the need for inquiry in this area, we explore the relationships between e-government maturity, corruption, VSN diffusion, and B2C e-business use using publicly available archival data by drawing on the value framework for assessing e-government impact and Blumer’s theory of collective behavior. Our analyses substantiate (1) the direct association between e-government and B2C e-business use, (2) the indirect association between e-government maturity and B2C e-business use through corruption, and (3) the moderation effect of VSN diffusion on this relationship. Implications of our findings to research and practice are discussed.

Recommended Citation

Arayankalam, Jithesh and Krishnan, Satish (2022) "Can E-government Maturity Increase B2C E-Business Use? The roles of corruption and virtual social networks diffusion," Scandinavian Journal of Information Systems: Vol. 34: Iss. 1, Article 4.
Available at: https://aisel.aisnet.org/sjis/vol34/iss1/4