Recent research has found that deceivers are extremely difficult to detect in computer-mediated work settings. However, it is unclear which individuals are likely to use computer systems for deception in these settings. This study looked at how 172 upper-level business students’ political skill, social skill, and tendency to use impression management was related to their deception media choice in a business scenario. We found that most individuals preferred e-mail and face-to-face media to the phone for deception. However, the individuals with high social skill, individuals with high political skill, and individuals with a tendency to use impression management predominately chose the phone and face-to-face methods for deception. These findings imply that organizations do need to be aware of deception in e-mail communications; however, they also need to be aware of deception in phone and face-to-face settings, since this deception will likely be coming from individuals that are skilled deceivers.
Giordano, Gabriel and Furner, Christopher, "Individual Determinants of Media Choice for Deception" (2007). SIGHCI 2007 Proceedings. 14.