Seeking Success Factors In A Hybrid Class.

Geoffrey Dick, North Georgia College and State University
Max Burns, North Georgia College and State University


This paper presents the results from a study of an Information Systems course offered first in a substantially traditional, face to face mode and then, in the following term, as a hybrid course (extensive use of technology to replace some classroom activities). This provided an opportunity to compare the two course offerings and to assess student knowledge acquisition and satisfaction with this style of delivery. It also examines the causal factors around satisfaction. Incorporating data from several sources the paper provides an outline of the course, details as to how it was conducted and the results of surveys of students. The study finds knowledge acquisition and satisfaction to be at least on a par with face-to-face course delivery and the reasons for course satisfaction to be largely driven by seeing the course as important to their future careers, rather than mode of delivery. In short students did not see the technology or hybrid nature of the course as important – just that it was valuable to them. Against this there is little doubt that the students appreciated the flexibility afforded them by the hybrid class