Technology adoption in micro-enterprises depends upon the unique conditions in which they find themselves. The goal of this study was to investigate and assess such adoption through a very systematic and contextualized approach. An action research methodology was used to investigate a microenterprise in Western New York during a five-month timespan. The contribution of this study is in applying a modified adaptation of the capabilities framework to understand the nature of the grass-root level impact within the microenterprise from the technology adoption and use.
Kamal, Mehruz, "Using the Capabilities Framework to Understand Social Impact of ICT Adoption in Microenterprises" (2022). SAIS 2022 Proceedings. 26.