Many community programs are launched with all of the hope and promise of success. Such programs seem to have ample human and fiscal resources. Oftentimes, however, it is not until reporting is required or the community program is no longer scalable that organizers realize that methods of data collection, often paper or spreadsheet, are not sustainable. As part of a larger accountable care communities initiative, Jefferson County, Alabama, has launched a recovery resource center for substance users, abusers, those in recovery, and their families. We combined a design science approach with a community based participatory research approach resulting in a framework that guided the design, development, and evaluation of a prototype of a substance use, abuse, and recovery web-based application. Findings suggest that using this framework creates a sustained alignment between requirements and development at every phase and saves time in the overall development cycle.

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