This paper reports findings of a survey of practitioners at a major global IS services firm. The survey sought to explore three questions: (1) Do VT leaders take on a role as technology facilitator, intervening to improve team use of ICT?; (2) If so, can VT leaders’ technology facilitation role have a critical, positive impact on team success?; and (3) How many ICTs does a VT use and how important they? Evidence was found to answer the first two questions in the affirmative and to address the third. Some interesting leads suggested by the data are explored.
Thomas, Dominic M. and Bostrom, Robert P., "Virtual Team Leader as Technology Facilitator: the Missing Role " (2005). SAIS 2005 Proceedings. 7.