PACIS 2019 Proceedings


Artificial intelligence (AI) has become increasingly prevalent in organisations in different sectors. The rapid development of AI technology has rendered it essential to understand strategies for its implementation. Despite current trends, the uncertainties in the process required to establish strong AI capabilities are the major concerns for high level management. Therefore, this research-in-progress aims to understand AI practices in organisations through the development of an organisation-level AI maturity model (AIMM). However, to the best of our knowledge, no fully developed and theoretically derived AI maturity model currently exists. This research, therefore, represents an early attempt to develop an AI maturity model at the level of organisations; the results of this research will provide organisations with insights into the successful evolution and adoption of AI and can be used as a theoretical foundation for future research.