PACIS 2019 Proceedings


This study provides insight into the enablers that assist organizations in implementing big data solutions in their smart factory development, as well as the interrelationships between these enablers from an information system (IS) perspective. The research followed an inductive qualitative approach. Twenty-two in-depth semi-structured interviews were conducted with experienced consultants and IT managers from SAP Consultancy Company, and general managers and engineers from Xiamen Intretech Inc., a leading manufacturing company in adopting big data solutions in smart factory. Following thematic analysis approach, three sets of enablers including organization, technology and external environment were identified together with the interrelationships between them. This paper extends the current understanding of smart factory and big data solutions in information system research through offering an empirical investigation of different enablers in this context. The findings also provide recommendations for practitioners to increase the possibilities of success when implementing big data solutions in smart factory context.