PACIS 2019 Proceedings


How to enhance user performance becomes a key issue in citizen science research. Providing feedback is regarded as an effective design principle to promote user experience and performance in many contexts. Yet, there is a lack of study on how to design feedback to improve user experience and performance in citizen science projects. Based on feedback intervention theory and achievement goal theory, we propose a research model to depict the influenceof feedback types(task, self-referential, social feedback)on user experiences (perceived enjoyment, perceived meaning, and self-expansion), which then impact participation performance. Wealsoinvestigate whether auser's dispositionalgoalorientation(mastery or performance) moderates the effects offeedback typeson user experiences. We will conduct an online experiment to validate our research model.The findings will provide the groundwork for guidelines and strategies to enhance useperformancein citizen science projects.