PACIS 2019 Proceedings


Online learning environments facilitate improved communication, better access to learning, and greater student control. Because technology is dynamic in nature continuing improvement to online learning environments is necessary. Extant literature highlights technological and behavioral characteristics influence learning outcomes. However, the combined effects of both technological and human behavioral characteristics in online learning is not yet sufficiently explored. We investigate the role of technological and behavioral characteristics through learning synchronicity on learning performance. Based on the Information System Success model and the Task Technology Fit model we propose a conceptual model showing both technological and behavioral characteristics in a learning environment. Tertiary students participated in the research by reflecting on their online learning experience.