Social media present a critical role in changing and transforming workplace relationships. Drawing upon theories of Conservation of Resources and Sense-Making, this study purposes to develop a theoretical framework to describe the impact of leaders’ social media use on leader-member guanxi. We specifically propose the mediating roles of perceived social support and secure attachment, and the moderating effect of task interdependence in this relationship. This study not only contributes to research on social media in interpreting how social media improve leader-member guanxi, but also assists practitioners in interpreting and developing strategies related to social media within organizations.
Wang, Yi; Zhang, Hongfang; and Liu, Yi-Hung, "Linking Social Media Use to Leader-Follower Relationships: The Roles of Perceived Social Support and Secure Attachment" (2019). PACIS 2019 Proceedings. 183.