PACIS 2019 Proceedings


The aim of this research is to examine how organisational culture moderates the relationships between IT governance performance measurement systems (ITG-PMS) usage and three organisational outcomes (i.e., organisational learning orientation, information systems (IS) strategic alignment and organisational performance). While the IS literature has been informative about various mechanisms of ITG, very few empirical insights are available on how various usage patterns of ITG-PMS influence organisational outcomes moderated by organisational culture in the financial services industry. Different organisational culture types lean towards different strategic outcomes and may lead to different usage patterns of ITG-PMS to enhance organisational learning orientation. This could in turn influence IS strategic alignment and overall organisational performance. This study will develop hypotheses that will be tested via surveys.