PACIS 2019 Proceedings


In the era of the 4th Industrial Revolution, how can one improve workplace well-being? Although there is growing interest in subjective well-being for professional and private life, measurement methods still lean toward psychological well-being. The present study reevaluates the conventional methods of well-being measurements and develops a “List of Heartwarming Events” as a simple alternative method. The modified grounded theory approach (M-GTA) further complements the limitation of quantitative analysis. The new method proposed in this study effectively analyses the level of wellbeing with relatively less efforts by the subjects, especially in the social context. The potential of the new tool for social well-being research and management is discussed.