PACIS 2019 Proceedings


Digital technology is a species of information and communication technology characterized by reprogrammability, the homogenization of data, and selfreferentiality. Such properties provide convergence and generativity affordances for creating multiple types of digital innovations. This study proposes a new construct “coaligned digital innovations” to capture the idea of simultaneous innovations on product, process, and business model, embodied in or enabled by digital technologies. Based on the service-dominant logic, this study posits that flexible IT infrastructure (as operand resources) can directly facilitate coaligned digital innovations or indirectly accomplish so through ambidextrous IS process innovations (operant resources). As a result, a model with three sets of research hypotheses is formulated. The potential implications are also discussed.