There is a strong desire to enhance organisational knowledge transfer based on knowledge stock. A review of current literature was conducted which highlighted the importance of IT to identify knowledge stock of people for effective knowledge transfer. Furthermore, we conducted a systematic mapping of scholarly studies to explore the use of IT in tacit and explicit knowledge transfer by conducting a search in four databases: IEEE Xplorer, ScienceDirect, Scopus and Springer. We found that most of the studies have highlighted the importance of IT in explicit knowledge transfer only. We expanded our review to include the top eight journals in Information Systems and obtained the same result. Our findings demonstrate the lack of use of IT towards identifying knowledge stock to enable tacit knowledge transfer. In the next phase of our research, we plan to use an IT artefact for tacit knowledge transfer by identifying knowledge stock of IT professionals.
Pant, Aastha; Shrestha, Anup; Kong, Eric; and Ally, Mustafa, "A Systematic Literature Mapping to Investigate the Role of IT in Knowledge Stock and Transfer" (2018). PACIS 2018 Proceedings. 166.