The successful implementation of information systems (IS) in organisations depends on the ability of the IS to assist users in performing their tasks by fulfilling their expectations and delivering the desired results. This paper describes the research on how well the Human Resource Management Information System (HRMIS) assists users in performing their tasks. The objective of this research is to identify gaps in HRMIS with regards to user needs in order to use HRMIS to assist them in performing their tasks and formulate recommendations to bridge the said gaps. Data was collected using a mixed methods approach of qualitative and quantitative methods. The quantitative data is being prepared for analysis and will be analysed using SPSS and AMOS. Content analysis was conducted on the open-ended responses which are being theme coded in SPSS for analysis. Content analysis will be conducted on the qualitative data upon its transcription and summarisation.


Information System (IS), Human Resource Management Information System (HRMIS), Task-Technology Fit (TTF), Government agency, Human Resource (HR), modules, submodules


ISBN: [978-1-86435-644-1]; Doctoral consortium paper