The carry-over effect in end user computer training refers to the transfer of a person's computer skills from one application to another. The importance of the carry-over effect is unquestionable, but its nature has not been well understood. In this article, a research agenda is developed to analyze the nature, the roles, and the antecedents of the carry-over effect. Three fundamental questions are asked: 1) what is the carry-over effect and how to measure it? 2) What roles does it play in end user computer training? And 3) what factors determine the carry-over effect? Propositions are developed to give directions in further empirical research, and some preliminary evidences are discussed. Potential implications for Information Systems research and practice are discussed.
Li, Yuan and Chang, Kuo-chung, "STUDYING THE CARRY-OVER EFFECT IN END USER COMPUTER TRAINING: PROPOSITION OF A RESEARCH AGENDA" (2008). PACIS 2008 Proceedings. 249.