Abstract

Difficulties in delivering healthcare to underserved populations compel the need for responsiveness in the way healthcare is delivered. Using framework based on Capabilities and Service Dominant Logic, this research seeks to understand partnership-level capabilities related to community engagement, digital leadership, and data and IT governance when healthcare providers and social organizations partner to deliver healthcare using digital services in a culturally relevant manner. A multisite case study is proposed that seeks to develop high quality care model to Indigenous population in the northwestern Ontario region in Canada.

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