Design Principles of Information Systems Emphasizing Social Inclusion to Create Diverse Values: A Critical Lens


This research applies a critical lens to challenge the dominant solely economic view informing Information systems (IS) design. I provide a theoretical view of the design of IS for addressing individual differences, considering human effects, empowering disabled employees, and creating diverse values. This study contributes to social inclusion research in IS and design science research by (1) applying a critical lens to surface the limitations of the dominant solely economic view informing IS design, (2) providing a holistic understanding of IS value creation in the social inclusion context, and (3) developing IS design principles to create diverse values using a critical disability theory as a kernel theory.

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