Journal of Information Technology
Research Articles
An Exploratory Study of the Impacts of Upgrading Packaged Software: A Stakeholder Perspective
Huoy Min Khoo, Daniel Robey, and Srinivasan Venkoba Rao
Managing Erp System Risk in SMEs: A Multiple Case Study
Placide Poba-Nzaou and Louis Raymond
Key Information Technology and Management Issues 2010–11: An International Study
Jerry Luftman and Hossein S Zadeh
Customer Relationship Management and Firm Performance
Tim Coltman, Timothy M Devinney, and David F Midgley