Abstract
Efficient and effective decision making in the chaotic environment of humanitarian relief distribution (HRD) is a challenging task. Decision makers, in such situations, are required to concentrate on numerous attributes classified by three decision factors: objectives, variables, and constraints. Recent HRD literature mainly focuses on optimizing procedures while neglecting the quantification of influential requirements (factors) for information systems to provide decision-making support. This article addresses this gap by accumulating those affecting attributes from the literature. It investigates their practical implications in HRD by measuring the preferences of a Delphi panel of 23 experts. The results quantify the importance of each attribute – along with the newly added ones by the experts – in the proposed process model for HRD in a large-scale sudden onset. Our work provides future researchers not only with a comprehensive set of practically feasible decision-making factors in HRD but also with an understanding of their influences or correlations.
Assessing Requirements for Decision Support Systems in Humanitarian Operations
Efficient and effective decision making in the chaotic environment of humanitarian relief distribution (HRD) is a challenging task. Decision makers, in such situations, are required to concentrate on numerous attributes classified by three decision factors: objectives, variables, and constraints. Recent HRD literature mainly focuses on optimizing procedures while neglecting the quantification of influential requirements (factors) for information systems to provide decision-making support. This article addresses this gap by accumulating those affecting attributes from the literature. It investigates their practical implications in HRD by measuring the preferences of a Delphi panel of 23 experts. The results quantify the importance of each attribute – along with the newly added ones by the experts – in the proposed process model for HRD in a large-scale sudden onset. Our work provides future researchers not only with a comprehensive set of practically feasible decision-making factors in HRD but also with an understanding of their influences or correlations.
Recommended Citation
Rahman, M. T. & Majchrzak, T. A. (2019). Assessing Requirements for Decision Support Systems in Humanitarian Operations. In A. Siarheyeva, C. Barry, M. Lang, H. Linger, & C. Schneider (Eds.), Information Systems Development: Information Systems Beyond 2020 (ISD2019 Proceedings). Toulon, France: ISEN Yncréa Méditerranée.