Over the recent years the development of mobile information and communication technologies (ICT) lead to an “always-on society” worldwide, people are available 24 hours a day, seven days a week. This social and economic progress also has a significant influence on government. The demand arises to have anytime, anywhere and from any mobile device access to government services. Governments already reacted on this demand, attempting to make public services and information accessible to their citizens and businesses through mobile and wireless technologies. This adaption became commonly known under the term mobile government. The purpose of this research is to outline the future development of mobile government considering opportunities and risks. Therefore a view on the state of mobile government research is done based on a literature review and a SWOT-analysis.
Palka, Wolfgang; Jurisch, Marlen; Schreiber, Veronika; Wolf, Petra; and Krcmar, Helmut, "Mobile Government, Quo Vadis? – Opportunities and Risks of Mobile E-Government Services" (2013). 2013 International Conference on Mobile Business. 19.