Digitalization holds much promise to enhance organizational performance, reduce social barriers, enable environmental sustainability, and increase accessibility to information, networks, commerce and services. However, the pervasiveness and emphasis on digitalization, if not approached with social consciousness, may have unintended negative consequences for its societal impact. On the one hand, digital transformation efforts can enable a more sustainable society, such as the rise of smart cities or circular economies. On the other hand, digitalization may be inaccessible to certain communities and may further exclude institutionally marginalized communities and individuals across the globe. Furthermore, decision-making systems that leverage aspects of machine learning and artificial intelligence (AI) continue to introduce biased outcomes. Given the complexity and velocity of digitalization, our understanding of its social impact often lags behind its introduction and widespread use.

The Information Systems community is in a unique position to uncover and shed light on the effects digitalization and various applications of information technologies have on our society. This track calls for papers that investigate both the intended and unintended societal impacts of information systems. Studies in this track go a long way to inform regulators, practitioners, users, and researchers from other disciplines. This track welcomes innovative, rigorous and relevant theoretical, empirical, and design studies on societal impacts from interactions with and influences of information systems. Empirical (qualitative and quantitative) studies as well as design-oriented research and conceptual/theoretical papers for theory development will be considered. Various dimensions, including social, economic, cultural and ethical aspects, can be involved in these relationships. We encourage submissions at different levels and cross-levels of analysis. The research questions may derive from a broad spectrum of disciplines.

Track Co-Chairs
Hala Annabi, Ph.D., University of Washington
Robin Teigland, Ph.D., Chalmers University of Technology
Shuk Ying (Susanna) Ho, Ph.D., The Australian National University

Subscribe to RSS Feed

Monday, December 12th
12:00 AM

Achieving the Double Bottom Line with Artificial Intelligence by Addressing Inequity: A Global Comparative Analysis of an Educational Technology Firm

Dahae Jeong, Arizona State University
Donghyuk Shin, Arizona State University
Seigyoung Auh, Arizona State University
Sang Pil Han, Arizona State University

12:00 AM

Artificial Intelligence in Organisation and Managerial Studies: A Computational Literature Review

Marco Smacchia, Università degli Studi G. d'Annunzio Chieti-Pescara
Stefano Za, University of Chieti-Pescara

12:00 AM

Breaking Online Tribalism: Motivated Reasoning, Empathy and Polarization

Fangshi Lin, National University of Singapore
Hock-Hai Teo, National University of Singapore
Yingda Zhai, National University of Singapore

12:00 AM

Coping with Self-harm in Elderly People: The Impact of Internet Use on Suicidal Ideation

Woosik Shin, Yonsei University
Hee-Woong Kim, Yonsei University

12:00 AM

Cyberbullying Among Adults: A Qualitative Content Analysis of the Legal Responses to a Complex Social Problem

Chintha Dammi Kaluarachchi, RMIT University
Darshana D. Sedera, Southern Cross University
Matthew Warren, RMIT University

12:00 AM

Don’t Marginalize Me: How Organizations Facilitate Social Injustice Via Social Media

Ilkay Nehir Tanyel, University of Cincinnati
Jaime Windeler, University of Cincinnati
Sherae Daniel, University of Cincinnati

12:00 AM

From Dark Patterns to Digital Sludging – Mapping the Ethical Debate on Controversial Persuasive System Design

Sünje Clausen, University of Duisburg-Essen
Julian Marx, University of Duisburg-Essen
Milad Mirbabaie, Paderborn University
Stefan Stieglitz, Universität Duisburg-Essen

12:00 AM

Is Centralization Good IT Governance or Postcolonial: Insights from NGOs

Marie Godefroid, Universität Siegen
Vincent Borghoff, Fachhochschule Südwestfalen
Ralf Plattfaut, Fachhochschule Südwestfalen
Bjoern Niehaves, University of Siegen

12:00 AM

Making Sense of the Sustainable Smart PSS Value Proposition

Nina Lugmair, Friedrich-Alexander-Universität Erlangen-Nürnberg
Lena Ries, Friedrich-Alexander-Universität Erlangen-Nürnberg
Martin Schymanietz, Friedrich-Alexander-Universität Erlangen-Nürnberg
Markus Beckmann, Friedrich-Alexander-Universität Erlangen-Nürnberg
Angela Roth, Friedrich-Alexander-Universität Erlangen-Nürnberg

12:00 AM

Tackling Crises Together? – An Econometric Analysis of Charitable Crowdfunding During the COVID-19 Pandemic

Maike Althaus, Paderborn University
Martin Poniatowski, Paderborn University
Dennis Kundisch, Paderborn University

12:00 AM

The Adverse Effect of Online Food Delivery on Health: Empirical Evidence

Lin Qiu, Southern University of Science and Technology
Yao Li, Southern University of Science and Technology

12:00 AM

The Case of Digital Ethics in IS Research – A Literature Review

Christopher Julian Kern, EBS Universität für Wirtschaft und Recht
Markus Noeltner, European Business School
Julia Sarah Kroenung, European Business School

12:00 AM

Tracing Digital Transformation Pathways from Subsistence Farming to Equitable and Sustainable Modern Society: Revisiting the eKutir ICT Platform-Enabled Ecosystem as an Interstitial Space

Cameron McRae, McGill University
Maria Annosi, Wageningen University and Research
Laurette Dubé, McGill University

12:00 AM

Visualizing the Invisible - a Design Artifact for Managing Groundwater

Maya Camila Vick, Appalachian State University
Lakshmi Iyer, Appalachian State University
Dr. Basant Maheshwari, Western Sydney University

12:00 AM


Yihong Lan, National University of SIngapore
Zhenhui Jiang, the University of Hong Kong
Jungpil Hahn, National University of Singapore

12:00 AM