Paper ID
1466
Description
In order to face fundamental challenges of our society, sustainability has gained of increased interest for business research and practice. One approach that facilitates transforming businesses into more sustainable entities is business process management (BPM). While previous research on sustainable BPM (e.g., Green BPM) seeks to consider ecological concerns in addition to its economic obligations, social sustainability is mostly neglected in current approaches for BPM. This deficiency hinders businesses in being guided on how to systematically consider social aspects such as fair and healthy working conditions. Accordingly, this study makes use of a process pattern-based approach to provide proven, general solutions for common problems referring to social sustainability. Drawing on a literature review and expert interviews, we present a preliminary set of Socially Business Process Patterns (SBPP). Our contribution highlights best practice-solutions for practitioners and lays the foundation for more research in this field.
Recommended Citation
Schoormann, Thorsten; Kutzner, Kristin; Pape, Sebastian; and Knackstedt, Ralf, "Elevating Social Sustainability in Business Processes: A Pattern-Based Approach" (2019). ICIS 2019 Proceedings. 5.
https://aisel.aisnet.org/icis2019/sustainable_is/sustainable_is/5
Elevating Social Sustainability in Business Processes: A Pattern-Based Approach
In order to face fundamental challenges of our society, sustainability has gained of increased interest for business research and practice. One approach that facilitates transforming businesses into more sustainable entities is business process management (BPM). While previous research on sustainable BPM (e.g., Green BPM) seeks to consider ecological concerns in addition to its economic obligations, social sustainability is mostly neglected in current approaches for BPM. This deficiency hinders businesses in being guided on how to systematically consider social aspects such as fair and healthy working conditions. Accordingly, this study makes use of a process pattern-based approach to provide proven, general solutions for common problems referring to social sustainability. Drawing on a literature review and expert interviews, we present a preliminary set of Socially Business Process Patterns (SBPP). Our contribution highlights best practice-solutions for practitioners and lays the foundation for more research in this field.