Affordance Perceptions under Malleable Information Technology: A Social Cognitive Theory Perspective
Paper ID
3221
Paper Type
full
Description
Organizations benefit from malleable IT only if users perceive the affordances that malleable IT provides for their work. However, theoretical explanations and empirical evidence related to affordance perception are scarce. In this paper, we develop a theoretical framework based on Social Cognitive Theory to explain two different types of affordance perceptions: vicarious and autonomous. Data from a survey of 154 users supports the framework. We find that vicarious affordance perceptions depend on social information and on basic knowledge about the malleable IT. In contrast, autonomous affordance perceptions, which rely on uncertain and cognitively complex search activities, depend on self-efficacy gained through prolonged use and on the knowledge acquired through a learning process that starts with system use and observation of other people’s use, followed by vicarious affordance perceptions. The key contribution of our paper lies in developing and testing explanations for affordance perceptions under malleable IT.
Recommended Citation
Lehrig, Tim; Krancher, Oliver; and Dibbern, Jens, "Affordance Perceptions under Malleable Information Technology: A Social Cognitive Theory Perspective" (2019). ICIS 2019 Proceedings. 29.
https://aisel.aisnet.org/icis2019/behavior_is/behavior_is/29
Affordance Perceptions under Malleable Information Technology: A Social Cognitive Theory Perspective
Organizations benefit from malleable IT only if users perceive the affordances that malleable IT provides for their work. However, theoretical explanations and empirical evidence related to affordance perception are scarce. In this paper, we develop a theoretical framework based on Social Cognitive Theory to explain two different types of affordance perceptions: vicarious and autonomous. Data from a survey of 154 users supports the framework. We find that vicarious affordance perceptions depend on social information and on basic knowledge about the malleable IT. In contrast, autonomous affordance perceptions, which rely on uncertain and cognitively complex search activities, depend on self-efficacy gained through prolonged use and on the knowledge acquired through a learning process that starts with system use and observation of other people’s use, followed by vicarious affordance perceptions. The key contribution of our paper lies in developing and testing explanations for affordance perceptions under malleable IT.