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Leadership in complex business process transformations is crucial for effective process change. Yet, it is poorly understood and under-researched particularly within the public sector and in developing nations where Information and Communication Technolo

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Dec 13th, 12:00 AM

Effective leadership in Public Sector BPM: A case study of an e-Government initiative in a developing country

Leadership in complex business process transformations is crucial for effective process change. Yet, it is poorly understood and under-researched particularly within the public sector and in developing nations where Information and Communication Technolo