This paper suggests that in dispersed settings presence and awareness are continuously produced and reproduced by human agents through communication genres. Specifically, the paper argues that presence and awareness are two interrelated concepts. More specifically, it proposes four communication genres people intentionally or unintentionally draw upon in dispersed settings in order to create awareness. Furthermore, presence, understood here as a person’s sensation of being perceived by others in whatever s/he is doing, is influenced by the awareness information imparted through the communication genres. However, at the same time does the sensation of presence shape the characteristics of the communication genres; therefore both concepts are better understood as closely interrelated. Moreover, the paper argues that emerging technologies may potentially modify existing communication genres and affect the sensation of presence in dispersed settings as its materiality may enable new forms of reification and participation with the life world.
Froessler, Frank, "Communication Genres For Dispersed Collaboration: Towards An Understanding of Presence and Awareness" (2006). ICIS 2006 Proceedings. 86.