As information technology plays an increasingly central role in firms, it often serves as a significant driver of organizational change. Introduction of new systems is linked with changes in business processes, decision-making structures, and the flow of information within organization. New communication technologies build bridges that span boundaries both within and between firms. Changing processes, information flows, and decision-making structures alter the distribution of power within an organization. Consequently, many discussions of IT implementation, management, and impact in organizations touch on the internal politics associated with these processes.