The importance of a firm’s information technology (IT) infrastructure capability is increasingly recognised as critical to firm competitiveness. This is particularly the case for firms in industries going through dynamic change, for firms reengineering their business processes, and for those with extensive international or geographically dispersed operations. However, the notion of IT infrastructure is still evolving and there has been very little empirically based research on the patterns of IT infrastructure capability across firms.
Broadbent, Marianne; Weill, Peter; Brien, Tim; and Neo, Boon-Siong, "Firm Context and Patterns of IT Infrastructure Capability (Best Paper Award)" (1996). ICIS 1996 Proceedings. 13.