Research on international information systems suggests that alignment between IS service structures and the organizational structure is an important but complex issue. Little empirical work has been done, however, to identify how such alignment might be achieved. This paper reports on the results of a study examining the organizational factors which might be expected to have an impact on the alignment of IS resources in MNCs. Based on previous international research, nineteen factors are proposed and discussed through eight perspectives: organizational context, system owner, system goal, data, people, organizational structure, computer system and organizational environment. Finally, the results and findings of a questionnaire surveyand case studies regarding the structural alignment issues oflS in MNCs are presented. These show that only three of these factors have a strong influence on structural alignment and relate to the internal consistency of the organization rather than the external environment. Anumberofsecondaryfactorsarealsoidentifiedthroughthecaseanalyses. Theauthorssuggestthatmanyofthe proposed factors are based on out-dated principles and further suggest that the challenges of globalization are not fully understood by either practitioners or researchers.
Cheung, H. and Burn, Janice, "Managing Distributed Information Systems Resources in a Globalized Environment" (1995). ICIS 1995 Proceedings. 23.