Successfully defining the information requirements for an information system has proven to be a difficult task. It is even more challenging when there are significant differences in the way analysts and users perceive the world, the application, and each other. Major changes in the cultural makeup of the work force have been projected for the next two decades. This paper explores the influences of cultural differences on the requirements determination process. A model is proposed to explain these influences and to identify research opportunities.
Leitheiser, Robert L. and Fouad, Nadya A., "AN EXPLORATION OF THE ROLE OF DIVERSE CULTURES ON THE INFORMATION REQUIREMENTS DETERMINATION PROCESS" (1993). ICIS 1993 Proceedings. 61.