Task communication plays an important role within organizations, facilitating the conversion of inputs to outputs and the coordination and control of internal activities. An important function of several computer based information technologies is to support task communication. However, information systems designers do not have a framework that can help them select information technology that will provide efficient and effective communication support. This paper integrates the organization and information systems literatures in order to develop guidelines for the selection of appropriate communication support technology.
Kahai, Surinder Singh and Cooper, Randolph, "THE DESIGN OF COMPUTER BASED SUPPORT FOR TASK COMMUNICATION WITHIN ORGANIZATIONS" (1990). ICIS 1990 Proceedings. 5.