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The primary goal of this case study research is to investigate users’ perceptions of the efficiency of MediaWiki used in the collaborative writing process for students in graduate classes. MediaWiki version 1.15.1 was used in this study. Two case studies were used to explore situations that were occurring as students used the MediaWiki instance. The results show that MediaWiki needs some additional features, such as chat, advanced text editor, and discussion to facilitate the collaborative writing process.