The previous literature of performance measurement of government e-procurement (or e-GP) is mainly focused on financial related performance measures and lacking of focus on overall internal stakeholders. Since objectives of public sector operation are not profitability, performance measurement of e-GP should include more extensive matters and not overlook the importance of internal stakeholders since they play important roles in success or failure in e-GP adoption and utilization. This paper aims to provide the overview of literature, the conceptual view of comprehensive e-GP performance measurement and how e-GP internal stakeholder should be addressed.
Chomchaiya, Suvil and Esichaikul, Vatcharaporn, "Performance Measurement Of Government E-Procurement With Internal Stakeholder Focus" (2011). ICEB 2011 Proceedings. 10.