Document Type

Article

Abstract

Agents of various capabilities in the logistics community individually or together collaboratively serve very different shipment requests offline. With the challenges of global e-business, the capabilities of collaborative partnering and planning online increase agents’ competitiveness and enhance logistics process performance. In this paper, we define dynamic partnership – a conceptual underpinning to maximize the four e-rights for the online logistics community. Three core factors, namely credibility, reliability and viability are introduced to guide successful partnership online. A survey of logistics service providers in Hong Kong confirms the relevancy of the four e-rights and three core factors in collaboration efforts. A conceptual analysis with respect to partnership flexibility, collaboration and performance of dynamic partnership is given. To realize such partnership in the logistics community, the electronic platform requirements are identified.

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