This paper discusses the recognition of critical knowledge residing in companies. Company employees are important sources of competitive knowledge. At the same time the employees have a key role in securing critical knowledge in the company. A framework for recognizing critical knowledge is presented to work for both competitive intelligence and knowledge security perspectives. Employee awareness is essential to both of these perspectives, and the framework is intended to be used in building this awareness.
Ilvonen, Ilona and Vuori, Vilma, "Sharing Competitive Intelligence, Securing Company Knowledge – A Framework" (2009). ICEB 2009 Proceedings. 71.